BUGABILITY™ – YOUR ADVANTAGES
Combine bug tests with usability feedback from your end-users
Save costs and time by merging QA and UX feedback
Make sure your digital product is perfectly user-centered
Exclusive service offered by Testbirds
Leverage BugAbility™ to bring the quality of your digital products to the next level!
What is BugAbility™?
Our Testbirds Exclusives service BugAbility™ combines QA (Quality Assurance) and UX (User Experience) testing in a perfect way. In the quality assurance testing part, our Crowdtesters check your digital products for bugs and malfunctions. Software QA testers can conduct this test in either an exploratory or structured manner.
The other part of this custom service concentrates on the User Experience Design (UX Design). Have users evaluate the usability and user experience, letting you observe how real users interact with your website, app, or any other digital product. With usability testing you get direct feedback from your end-users by just watching them or letting them explain what they do, why they do it, and what they think while completing a given task.
The Challenge: do I have high-quality software?
Are my customers able to find what they are looking for quickly and easily? Does the log out process run without any errors on all Android devices? How does my software interact with the interfaces of Internet of Things applications and products?
When it comes to software development and software quality assurance and usability, there are many challenges to overcome. Users’ expectations are extremely high; therefore, functionality and user-friendliness need to be on par. Due to limited resources, time pressures, and the enormous fragmentation of devices, it’s often difficult to ensure a high quality for your software.
As an additional challenge, there’s usually a lack of knowledge about the exact wishes of your target group. Also, developers and even UX professionals often suffer from operational blindness during the testing process. That’s why proper UX research with your real end-users is so highly valued. There’s nothing that can give you more details about user problems than actually watching real users interact with your digital product, and even being able to hear what they think or ask them additional questions.
The Solution: the Crowd performs comprehensive tests for you
With the help of our international Crowd, you can have your software tested in real-world conditions and on an enormous range of diverse devices, operating systems, and software, ensuring that everything runs flawlessly and is user-friendly. We have more than 400,000 testers, with over 900,000 devices on hand, available 24/7. We can match the testers exactly according to your target group, and device diversity is not a hindrance anymore.
BugAbility™ offers you the best of both worlds of testing – QA and UX. While the focus is on functional testing, the entire process is complemented by questions concerning usability. Our Crowdtesters search for bugs and defects in even the most remote corners of your software.
Thanks to over 65 demographic criteria, we are able to select the exact testers that match your target group. This way, you are able to receive feedback about the user-friendliness from your potential end customers. BugAbility™ is especially suitable as a final quality-check before your product goes live. Of course, this testing service can be combined with our other services such as End-to-End Testing or Localisation Testing.
“After we had reached our limits with internal testing, we decided to use crowdtesting because testing with its own staff ties in too many resources beyond a certain complexity of the product. In addition, unbiased testers will find errors that would otherwise remain undetected.”
Manuel Haug, Head of Product Management Core, Celonis
“A very valuable result for us was that some testers could not connect the camera with the app. Based on the test results we were able to fix such critical bugs before the product launch.”
Roman Reger, Senior Product Marketing Manager, Assmann Electronic
“By crowdtesting on the right devices with the right browser versions and operating systems, Testbirds helps us deliver more customer-friendly websites and keep them customer-friendly (…) We have a continuous process of change, adjustment and improvement. Testbirds offer their testing solutions with the same flexibility and agility, which made us decide to embed their testing services continuously into our development cycle.”
Corny van de Wal, Team Manager Shop Development & Production
We’re happy that our webshop’s new design was well re-ceived by the testers. But the mentioned critique is very valuable for us as well. Nowa-days, the purchasing process begins more and more often on the smartphone or tablet. That’s why it’s especially important that the webshop is displayed correctly on all differ-ent devices.”
Francisco Méndez, Online Marketing Manager at Bittl Schuhe + Sport GmbH
Full flexibility for smaller teams and SMBs
(equals 75 BC*)
Selection Tester: Client
Test Design: Client
Selection criteria testers: 14
Criteria available per test: 4
Test setup and tester management: Client
Test Evaluation and Analysis: Client
Access to Self Service Portal
Payment: Creditcard + Paypal
Premium service & support for Enterprise clients
(equals 150 BC*)
Selection Tester: Testbirds
Test Design: Testbirds
Selection criteria testers: 65 / on demand
Criteria available per test: unlimited
Test setup and tester management: Testbirds
Test Evaluation and Analysis: Testbirds
Access to Self Service Portal
Full Premium Support (Telephone & Onsite)
Invoicing: Customized to your needs
Dedicated Account & Customer Success Manager
Dedicated Senior QA/UX Consultant
Customized test results with final reporting and tangible recommendations
*The basis of Testbirds’ pricing model is its own currency, BirdCoins, which form a flexible subscription model that allows for full QA and UX test coverage. Once purchased, you can invest in over 20 different crowdtesting solutions across a variety of service levels, such as purely using our platform to a fully managed testing process with a dedicated, expert project manager. The minimum tester setup of 10 testers references the lowest amount possible, normally we recommend integrating more testers to increase the significance and amount of data that is generated. 40 testers is a representative example for pricing purposes, but absolutely not an upper limit. The recommended number of testers heavily depends upon the requirements of your digital products. If you need further assistance, simply get in touch with us.
OUR TESTING EXPERTS ARE HAPPY TO HELP
Solution Consultant QA & UX
Do you have questions about BugAbility™? Would you like to have more information on how we can help you make your digital products even better? Just send us a message, one of our Solution Consultants will be happy to get in touch with you.
Innovative App & Web Testing
Watch our masterclass video series on QA & UX Testing - as seen on The Telegraph & Business Reporter. Discover with our CEO & host Philipp Benkler how to optimize your digital products in the best way possible.