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Exploratory Testing

Hidden bugs are elusive and harmful for your product’s functionality. Our experienced testers specialize in surfacing bugs that may have been overlooked by your internal teams, enabling you to confidently launch bug-free digital products of the highest quality.

The Challenge The Solution In More Detail

How we support you

Why opt for Exploratory Testing?

Bugs often lurk in the most unexpected places, evading detection by even the most attentive in-house testing teams. By conducting exploratory tests, our testers freely use and explore your digital product from the perspective of a real user and surface any bugs you never thought existed.

Let experienced testers freely check your digital product for bugs
Get detailed error documentation including screenshots and screencasts
Ensure your product is bug-free on any device, software, or OS
Live-track and export all bugs directly to your bug tracking software and make immediate fixes
The Challenge

Operational blindness and a fragmented device landscape

You’re done with your internal quality assurance (QA), but still wonder if you might have missed a critical software bug or issue?

Such operational blindness, while a big issue, is to be expected. Your users will always use your digital product differently than your developers or internal staff, and so testing with your real users is key to surfacing all possible bugs and issues with your digital product.

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You need real user insights on how your actual customers use your product.

Moreover, the ever-expanding device landscape adds another layer of complexity.

Testing software on the latest or even older devices, operating systems, and browser versions requires an enormous amount of test planning, resources, and investment.Instead of maintaining an inventory of older devices, utilize the wide range of devices of our crowdtesters for testing your digital product.

With shorter development cycles, performing flexible and extensive tests with our crowdtesters is key to providing your end-users with the best digital experience possible.

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The Solution

Uncover hidden bugs in the real world with Exploratory Testing

With over 1,000,000 digital testing experts and 1,500,000 devices, conducting Exploratory Tests with us allows you to bring your bug testing into the real world in a cost-efficient manner.

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With our Exploratory Testing service, our crowdtesters have the freedom to complete each step in their own way

This process of functional testing in the real world helps uncover bugs that lead to the most common errors, as well as outlier bugs that might not be uncovered by user stories or test cases.

Every detail of the testing process is documented and can be forwarded directly to your development team and their bug tracking solution (e.g. JIRA & Redmine). Bug fixes can already start even while the test is running – paving the way to a bug-free digital product.

Exploratory tests provide you with real functionality feedback on your digital product from the point of view of your end-user. With exploratory testing, operational blindness is a thing of the past.

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Addons Bug Bounty

Improve your exploratory testing and uncovering of hidden bugs

A bug bounty program rewards testers for finding and reporting bugs as well as exposing security vulnerabilities in your digital product.

By adding our bug bounty service to your exploratory testing, you can have your own crowd-powered “hacker” security program. Our crowdtesters will discover security bugs and exploits in your software.

Addons Retesting

Ensure specific bug fixes are resolved

As a supplementary service to exploratory testing, retesting allows you to systematically validate fixes for bugs uncovered by our crowdtesters during exploration.

While regression testing involves verifying that new code changes have not negatively impacted existing functionalities, retesting focuses on confirming that previously identified defects have been fixed. For more on regression testing, click here.

Get in touch

Do you have questions about Exploratory Testing?

Would you like more information on how we can help you make your digital products even better? Just send us a message, one of our solution consultants will be happy to get in touch with you.

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What is Exploratory Testing?

First introduced in 1984 by Cem Kaner in his book ‘Testing Computer Software’, exploratory testing is defined as:

“a style of software testing that emphasizes the personal freedom and responsibility of the individual tester to continually optimize the quality of his/her work by treating test-related learning, test design, test execution, and test result interpretation as mutually supportive activities that run in parallel throughout the project.”

So, what does exploratory testing mean?

An exploratory test lets testers look for bugs freely and creatively. There is no test script, no rigid plan. Testers have personal freedom and use their own personal experiences for this kind of bug testing.

During the test, testers learn and iterate constantly, finding their own way to solve problems that may occur. Testers can always optimize their test run – the more experienced and creative a tester is, the more bugs he or she will find.

As the name suggests, exploratory bug testing is a functional test that encourages real-time practical thinking from the tester. Testers decide their next steps on-the-fly and continuously adapt them as they move deeper into the software of your digital product.

It’s this focus on discovery, investigation, and learning that makes exploratory testing a truly flexible and intuitive way to identify issues and improve the product’s overall quality – especially when time is limited, situations are unclear, or there’s a need to discover new scenarios and edge cases that a scripted test can miss.

If you’re looking for ad-hoc testing, simultaneous test design and execution, defect investigation, adaptive testing strategies, and the highest levels of collaboration, exploratory testing is a proven solution that easily compliments other testing techniques.

This or That

What’s the differences between exploratory and structured testing?

When performing an exploratory test, the testers are self-reliant in terms of how they approach the test. Exploratory testing focuses on testing as a “thinking” activity, so it’s much more customer-centric than structured tests.

Structured testing, also known as scripted testing, follows a specific test script with different test cases that include expected outcomes. Testers will only execute pre-defined test cases or scenarios. Structured testing leaves no room for tester creativity or exploring the software on their own as these tests are meant to find bugs in core areas of your product, like the checkout process or in the behavior of a contact form.

Our other services

Powered by crowdsourced testing: Challenge bugs and performance issues with our QA services

Every sector has its own specific testing needs. Therefore a target-oriented strategy is necessary, which is individually tailored to your requirements and test object.

Structured Testing

Payment Testing

Localization Testing

Regression Testing


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