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Usability and UX Testing

Whether moderated or unmoderated, remote or in-house, our wide range of usability and UX testing services will support your product development from prototype to post-launch optimization.

DetailsSolutions Services

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How we support you

Advantages of our Usability and UX testing solutions

We take care of your UX testing – so you’ll be empowered to optimize your digital products.

Specify your exact target group from our global Crowd of over 1,000,000 crowdtesters, in 193 countries, based on over 65+ criteria
Make use of the over 1,500,000 devices of our crowdtesters and remove all issues around device diversity, OS, browsers & additional software
Use our real-world testers to run your UX & usability tests for marketability, ROI, and continuous improvement
Enjoy a fast, flexible, scalable test-setup and execution – our Crowd is available when you need it
Details of Usability Testing

Test your digital product’s usability and UX and create something your users will love

It’s time to get real with your testing.

That means real users, in real-world conditions, using real devices. Really! Our crowdtesters can be selected to reflect your target audience 100%: where they live, the devices they use, how they use them, and when.

What better way to get fast, convenient, and detailed feedback about your product? Our user surveys and interviews, for example, can immediately tell you if (and where) there are usability or user experience issues. Not having to guess what your customers want is essential as their needs change.

Combine that with our expert QA and UX project managers helping you to set up the right testing options for your development processes and you’re good to go. Depending on the service level you choose, you can even stay in full control or let us run the show.

With your unique target group, you can hear their voices, anticipate their needs, say goodbye to operational blindness, and put your energies and resources into creating innovative solutions.

UX Solutions

How our user tests can help

If your product’s digital – an app, website, Internet of Things device, software, or game – with our flexible user tests, we can analyze its usability or UX. Even as your own needs change.

Once you select one of our 20 flexible services, we directly consult users from your target group by giving them tests in the form of use cases that are then performed in real-world conditions. This could be testing the registration process of a webshop, the video features of a fitness app, or checking the navigation function of public transport. Literally anything.

With our Crowd, you can cost-effectively perform nearly any use case you can imagine.
When you want, how you want, and all through our innovative and easy-to-use testing platform, the Nest. Last-minute changes? Not a problem, simply reallocate your tests using Birdcoins, our flexible payment system.

Our tailor-made, highly flexible solutions are constantly evolving and renewed, which means they’re not only perfect for today but can support you for years to come. No matter how things change.

It’s everything you need to create products that ignite passion in your customers.

Condens logo - Testbirds

Supercharge your UX research

Leverage Condens to easily store, analyze, and share all data gathered from your usability and UX testing with Testbirds.

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Our Services

Our Usability and UX solutions

Usability and UX Test

Deep dive into the user experience of your product.

Competitor Analysis

The Crowd compares your digital products with those of your competitors.

Prototype Evaluation

Get feedback from your customers right from conception.

Unmoderated Usability Test

Watch your users think aloud while they test your product.

Quantitative Usability Test

Quantify your product UX with standardized benchmarks.

Moderated User Sessions

Engage with your users in real time for immediate feedback.

Comparison
Study

Your selected crowdtesters decide which variant of your digital product is best.

Card
Sorting

We determine the best information architecture or menu structure.

Crowd
Surveys

Survey your users for valuable insights.

Get in touch

Do you have questions about our Usability and UX services?

Would you like to have more information on how we can help you make your digital products even better? Just send us a message, one of our solution consultants will be happy to get in touch with you.

Insights

We provide you with the latest insights from the world of crowd testing

Stop guessing if your product meets the expectations of your users and start making decisions based on facts.

CX Trends 2025
Usability & UX

CX Trends 2025 – What’s coming next?

Usability Testing vs UX Testing vs User Testing
Usability & UX

Usability Testing vs UX Testing vs User Testing. Which test is best?

CX Trends 2024 featured
Usability & UX

This time, it’s personal:
CX Trends for 2024

A user-friendly UX portfolio
Usability & UX

A user-friendly UX portfolio

Effects of cold weather on smartphone
Usability & UX

The effects of cold weather on your smartphone and how to stop them

Conversion Rate Optimization
Usability & UX

What is Conversion Rate Optimization (CRO)?

Black box testing
Quality Assurance

Black Box Testing –
Enhancing User Experience

Friends looking at a phone
Usability & UX

The Essential Guide to
Customer Experience Management

Usability & UX

Business Reporter Article on Crowdtesting

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