Testing websites, online shops and portals
Optimize the digital experience for your customers when they visit your websites, e-commerce platforms, or web portals. A better user experience means better conversion rates and that means a higher ROI.
How can Testbirds help you optimize your websites, online shops, and portals?
What makes a website or online shop successful?
Does the digital customer experience meet all usability criteria? Can visitors find their way around your website or are they annoyed by the navigation system and switch to a competitor’s instead? Does your website communicate your brand effectively or is the page unfocused and even confusing to your target group?
All details, such as headlines, colors, and text – regardless of their size – can impact its success. How is the usability of your web page? Is it effective, efficient, and able to satisfy users? Ease of use is essential. In a Forrester report titled ‘The Six Steps For Justifying Better UX’, they noted that, on average, every dollar spent on user experience (UX) design results in a return of $100, and that a well-designed UX could raise customer conversion rates to 400%. Testing can ensure your solutions are optimized and focused on usability.
Providing a high product quality with quality assurance
Even when your site is well-designed and easy to use, there could be technical errors that can pose huge issues and affect online purchases, registrations, downloads, and more.
The broad spectrum of browsers (Chrome, Firefox, Safari, and Edge, among others), their versions, and display sizes (such as smartphones, tablets, and desktops), can lead to issues such as graphical errors or animations that don’t function. It’s equally important to ensure that your website loads quickly.
Ready to learn more about testing websites, online shops, and portals?
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“We chose Testbirds because we felt supported professionally and cooperatively from the very beginning. With the solution-oriented consulting during the test design, we were able to receive feedback in advance of strategic decisions, as well as test specific further developments of our digital services and completion process.”
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“Testbirds helps us deliver more customer-friendly websites and keep them customer-friendly (…) Testbirds offer their testing solutions with the same flexibility and agility, which made us decide to embed their testing services continuously into our development cycle.”
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“Working with Testbirds led to us professionalising our testing process, as it forced us to critically examine our own testing structure. It definitely made our organisation more mature […]. Furthermore, crowdtesting has proven to be efficient. We can start testing on a Monday and see results on a Tuesday.”
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Would you like to have more information on how we can help you make your digital products even better? Just send us a message, one of our solution consultants will be happy to get in touch with you.
