A Secure Feeling: Smart Home Solution ednet by Assmann tested
For the study, 23 crowdtesters from Testbirds searched for functional and usability issues. For the selection of testers, Assmann Electronic had one important criterion: to have participants with low to moderate interest in technology. This way, it could be tested if the solution is user-friendly regardless of the user’s technological knowledge.Download Case Study
“A very valuable result for us was that some testers could not connect the camera with the app. Based on the test results, we were able to fix such critical bugs before the product launch.”
Smart Home Solution ednet.
Always knowing if your home is secure is what ”ednet. smart home Starter Kit Security “ by Assmann Electronic does. The company conducted an End-to-End/BugAbility™ to optimise the smart home solution before the product launch. The test was conducted under real conditions in testers’ homes. For the study, 23 crowd testers from Testbirds searched for functionality and usability issues.
The ASSMANN Group is a globally operating manufacturer of high-quality products for data network technology and network infrastructure. Today, both the German ASSMANN Electronic GmbH and the 11 international subsidiaries operate under the roof of ASSMANN Holding GmbH.
Always knowing your home is secure is what ”ednet. Smart Home Starter Kit Security“ by ASSMANN Electronic does. With a camera, a motion detector and two contact sensors, users can monitor their home when they are out. As soon as the sensors detect motion, users get a message on their smartphone.
For a Smart Home solution that aims to secure people’s houses, it is key that the system works without any issues and is easy to operate. The user can only rely on it when these criteria are met. For this reason, ASSMANN assigned the task of conducting a BugAbility™ test to software testing provider Testbirds. In this test, hardware and software components are checked for malfunctions and usability.
For the study, 23 crowdtesters from Testbirds searched for functional and usability issues. For the selection of testers, Assmann Electronic had one important criterion: to have participants with low to moderate interest in technology. This way, it could be tested if the solution is user-friendly regardless of the user’s technological knowledge.
The test was conducted under real conditions in the testers’ homes. To this end, Testbirds sent the ednet. “Smart Home Starter Kit Security” to their homes, where they tested it with their own smartphones. Family members and roommates took part as well to check how well the solution works in a household with several people. The users also tested the installation of hardware, such as cameras and sensors. The usage of the app was thoroughly examined as well as monitoring things like under which circumstances the system sounds the alarm. For example, the solution only alerts the user if the front door has been opened, and not if someone is moving inside one of the rooms.
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Regarding usability, the testers found the installation and the use of the security system very easy and intuitive. They also concluded that the instructions in the app (e.g., for installing the sensors and actors) were well-visualized. However, they saw room for improvement in the arrangement of some features, which were partly difficult to find – such as the function for installing new sensors. Therefore, they recommended displaying these features more prominently.
With these valuable results, the smart home solution ednet. could be optimised before launch and was marketed successfully.
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