Remote Usability Videos
What exactly do end users think about a digital product and how do they behave while using it? With remote usability videos you get a detailed insight into your users’ thoughts. Every step is recorded on video and testers narrate what goes through their heads during usage. The ultimate user experience solution!
REMOTE USABILITY VIDEOS – YOUR ADVANTAGES
Over 400,000 registered testers worldwide
Target-group specific selection of testers based on 65 characteristics
Testing under real conditions with no artificial environments
Unbiased honest feedback from your target group
Live tracking of the test progress on our platform, the Nest
Experienced project managers support and give you recommendations for further actions
Take the quality of your applications to the next level!
The challenge: Does the user agree with your menu choice?
In software development, the main focus lies on creating clear and user-friendly products. However, it’s extremely difficult to predict what your target group thinks, especially when creating complex applications. It’s getting harder and harder for development teams to take the perspective of end users into account due to operational blindness. What seems to be logical during the conceptual phase might be counterintuitive for consumers upon release. While software might be perfectly functional, what your target group thinks about the navigation structure remains unclear. An external view is necessary, because even the best features of a product are useless if they are too difficult to use.
The solution: An in-depth look into the mind of a tester!
The crowd turns on their cameras for you, if you wish to know every detail of the testing process. By using the think-aloud principle, your testing group performs various use cases and narrates what they have on their mind while doing so. This is how you get an insight into what your target group thinks about your user interface and how fast they find their way to the core features of your product. Every hesitation or search for a button or area of the menu is recorded. You have the opportunity to track every single move of our testers as they test your product. For this crowdtest, a group of testers is selected based on the characteristics of your target group. With more than 65 demographic criteria to select from and over 400,000 registered testers, you can peer into the minds of your exact consumers as they test your website, online shop, game, smart device, among much more.
How it looks in practice
A game developer wants to learn more about the usability of their latest strategy game. With Testbirds’ help, a test design is created that consists of several use cases that guide 20 testers from different European countries while they play the new game. The testing group contains gaming professionals as well as testers without any previous gaming knowledge. After performing the test, the client receives uncut videos as well as an overview about the results gathered.
Full flexibility for smaller teams and SMBs
(equals 50 BC*)
Selection Tester: Client
Test Design: Client
Selection criteria testers: 14
Criteria available per test: 4
Test setup and tester management: Client
Test Evaluation and Analysis: Client
Access to Self Service Portal
Payment: Creditcard + Paypal
Premium service & support for Enterprise clients
(equals 100 BC*)
Selection Tester: Testbirds
Test Design: Testbirds
Selection criteria testers: 65 / on demand
Criteria available per test: unlimited
Test setup and tester management: Testbirds
Test Evaluation and Analysis: Testbirds
Access to Self Service Portal
Full Premium Support (Telephone & Onsite)
Invoicing: Customized to your needs
Dedicated Account & Customer Success Manager
Dedicated Senior QA/UX Consultant
Customized test results with final reporting and tangible recommendations
*The basis of Testbirds’ pricing model is its own currency, BirdCoins, which form a flexible subscription model that allows for full QA and UX test coverage. Once purchased, you can invest in over 20 different crowdtesting solutions across a variety of service levels, such as purely using our platform to a fully managed testing process with a dedicated, expert project manager. The minimum tester setup of 10 testers references the lowest amount possible, normally we recommend integrating more testers to increase the significance and amount of data that is generated. 40 testers is a representative example for pricing purposes, but absolutely not an upper limit. The recommended number of testers heavily depends upon the requirements of your digital products. If you need further assistance, simply get in touch with us.
Solution Consultant QA & UX
Do you have questions about our Remote Usability Videos? Would you like to have more information on how we can help you make your digital products even better? Just send us a message, one of our Solution Consultants will be happy to get in touch with you.
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