Exploratory Bug Testing

The immense amount of differing devices and operating systems in today’s marketplace is overwhelming. A high standard of quality and flawless usability are essential to a company’s success. Take your testing into the real world with our crowd as they explore your applications using their own devices and help you avoid compatibility issues!

Exploratory Bug Testing – Your advantages

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A crowd of over 250,000 registered testers with over 450,000 devices

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Support with the test design and the evaluation of test results

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Custom test design – Together with you, we define the method of reporting bugs

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Ad-hoc availability of our crowd

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Live tracking and export bug lists using JIRA, Redmine and CSV capabilities

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Bug-Approval – an optional service that lets you test all the bugs that have been found

Take the quality of your applications to the next level!

The challenge: How can I ensure the functionality of my software on all the different devices in the market?

Continuously testing software on all of the latest devices, operating systems and browser versions requires an enormous amount of resources. Despite a strict time schedule, performing flexible yet extensive tests and identifying errors that have been missed during the internal quality assurance process is crucial. However, access to a group of testers with all the devices necessary, who are able to perform a test under real world conditions, is bound to amount in high costs and take a lot of time.

The solution: The crowd tests your software on their own devices

In exploratory bug testing, your software is tested with user stories and predefined tasks while still allowing testers to maintain the freedom to complete each step in their own way. Every detail of the testing procedure is documented by the crowd, giving you a concrete idea on how your application or website behaves on a variety of devices. This process of testing outside of laboratory environments helps discover the bugs that lead to the most common errors encountered after a product’s release. Our crowd features over 450,000 devices with a never-ending combination of operating systems and software. Our exploratory tests provide you with invaluable functionality feedback concerning your product from the point of view of your end user. With exploratory crowdtesting, operational blindness is a thing of the past.

How it looks in practice

The appstore rating of one of your applications is much worse in the Google Play store than in the Apple Store due to a number of bad reviews about bugs. We start a test using a tester group of 25 Android users from our crowd, each operating Android 4.0 to 6.0 devices. After only a few days, the final test report yields 59 bugs. They can all be reproduced on our platform, or “Nest”, with the help of Virtual Machines. Most of them are easily fixed, such as faulty hyperlinks or images, but there are also seven severe bugs that lead to the application crashing. By fixing those errors, the app is successfully optimized for Android devices, raising the Google Play store rating.

DEVICES/SOFTWARE

Devices: Desktops, tablets and smartphones
Software: Webshop

TESTERS

Number: 116
Nationality: NL

BUGS

Total Bugs: 249
Critical: 2
High Prio: 35
Medium Prio: 98
Low Prio: 114

How e-retailer OTTO optimises its webshops through crowdtesting

QUALITY ASSURANCE

Exploratory Bug Testing

TESTBIRDS EXCLUSIVE

BugAbility™

Otto BV is one of the largest companies within the internationally operating Otto Group, an established organisation with a long history in home shopping. OTTO is extremely content with the crowdtests that Testbirds has conducted. This e-retailer’s comprehensive webshops are produced by teams in an international setting. Through crowdtesting, OTTO not only received feedback on issues, but also positive confirmation that their channels work well for customers in the Dutch market. This testing approach is regarded as a cost-efficient one by the company.

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