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Testing Websites, Online Shops and Portals

Optimize the digital experience of websites, e-commerce or webportals for your customers today. Better User Experience means better Conversion Rate means higher ROI.



Crowdtesting with over 500,000 testers allows you to select your exact target group


Over 1,000,000 devices cover all device and software combinations


Quality assurance through a variety of bug tests


Individual test design – adapted exactly to your test requirements


High quality standards and a client satisfaction rating of 9.2 out of 10


Leverage the power of user-centric crowdtesting for your websites, online shops & portals

What makes a website or online shop successful?


The Challenge: Does the Digital Customer Experience meet all usability criteria?

Can users orient themselves on your website or are they annoyed by the navigation system and switch to a competitor’s instead? Does your website communicate your brand or is the page confusing your target group? All details such as headlines, colours, and text, regardless of their size, can be decisive to the success of your website. How is the usability of your web page? Is it effective, efficient and able to satisfy users? In 2003, Jacob Nielsen, a web usability expert, calculated an ROI (return on investment) of 135% on websites that have optimised and focused on usability.

The Solution: Providing a high product quality with Quality Assurance

Other than user friendliness, there are technical errors that can pose huge issues and affect online purchases, registrations and downloads. The broad spectrum of browsers (Chrome, Firefox, Safari, etc.), browser versions and display sizes (smartphones, tablets, desktop, etc.) can lead issues such as graphical errors or animations that don’t function on certain browsers. It’s equally necessary to assure that your website loads quickly.

The types of websites we test

Online shops

Amazon, e-bay, etc. Online shopping is gaining more and more popularity. Online shops mainly have one goal: to persuade users to purchase their products. At the heart of the action is usually the conversion rate optimisation.

Classic websites

These contain pages that mainly provide information, such as company websites, blogs and online news sources.



Portals not only provide users with information, but also with a special login area and certain additional features. For example, a portal for a bank might include an online banking section while a gaming portal could include information regarding gamer profiles and provide varying degrees of access depending on experience.

Remote testing – Secure, fast, and fully flexible access to our global crowd

Your testing projects can be realized fully remotely and without physical interaction – our remote testing services offer a fast turnaround and make testers available across the globe.

Our recommendations for online shop testing

Usability and UX Study

Collect invaluable feedback on the usability of your website with the help of the Testbirds crowd.

Exploratory Bug Testing

Our crowd tests your website functionally – under real conditions on their own devices.


Our all-in-one service: Check the functionality of your website with the crowd and get feedback on usability!

Remote Interviews

Unfiltered insights into users’ thoughts while testing your apps? Remote Interviews make this possible!


“Working with Testbirds led to us professionalising our testing process, as it forced us to critically examine our own testing structure. It definitely made our organisation more mature […]. Furthermore, crowdtesting has proven to be efficient. We can start testing on a Monday and see results on a Tuesday.”

Lieven Swinnen

Manager e-Business, Landal GreenParks

“Testbirds helps us deliver more customer-friendly websites and keep them customer-friendly (…) Testbirds offer their testing solutions with the same flexibility and agility, which made us decide to embed their testing services continuously into our development cycle.”

Corny van de Wal

Team Manager Shop Development & Production, OTTO

“The test results gave us very good indications of what we need to attach special importance to in further development… With the feedback we can further adapt our constantly renewed appearance to the needs of the readers.”

Johannes Vogel

Managing Director, Süddeutsche Zeitung Digitale Medien GmbH

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