Skip to main content

Webinar: Enhancing Customer Experience in the BFSI Sector


Webinar: Enhancing Customer Experience in the BFSI Sector

Avatar photo
Tobias Brunner
| Linkedin
| Head of Marketing

The Banking, Financial Services & Insurance sector is changing. Moving from old-school face-to-face business, such as queuing to pay with cheques or to book an appointment, to enabling fast-paced digital customer journeys that are available anywhere and anytime the customer pleases.

Competition to attract customers is growing, people are not just checking the financial benefits of different offerings, but also reflecting on how good the digital customer journey is. In this webinar we focus on how the BFSI sector can improve the customer journey by:

  • Understanding the customer’s need.
  • Targeting the right user research.
  • Learning from each other and considering new ideas.
  • Testing and benchmarking the user experience – ensuring constant improvement.

Watch below to find out more!


We provide you with the latest insights from the world of crowdtesting

Stop guessing if your product meets your users' expectations and start making decisions based on facts.

Usability Testing vs UX Testing vs User Testing
Usability & UX

Usability Testing vs UX Testing vs User Testing. Which is best for your business?

Ahead of the game

Ahead of the game

BMW Motorrad's Jann Kirchhoff speaking about the ConnectedRide Cradle at BCW22

How to achieve product success with crowdtesting

BMW Motorrad's Jann Kirchhoff presenting at BCW22

Successfully building connected apps for two-wheelers

About Testbirds

The Ultimate Testbirds Crowdtesting Glossary

Money2020 USA 2022
Banking / Financial Services & Insurance

Betting big on payment journeys and the metaverse

Contact us