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Enterprise applications should excel with intuitive usability and flawlessness. The requirements and expectations of end users who are going to use the software on a regular basis need to be a priority for developers. In an ideal scenario they are included as early as possible in the development process. In addition, including the expertise of a business’ own employees or clients into testing, allows them to easier accept changes to or entirely new software. Designing the test and creating a comprehensive testing environment is unfortunately very time consuming and often exceed the capacities of internal testing departments.
Enterprise software generally needs to fulfil the same requirements as consumer software – functionality and usability are key factors that need to be checked. Nevertheless, there are some other considerations when it comes to testing the quality of enterprise software. Firstly, a testing group that has knowledge of internal processes and exactly what the software needs to achieve in order to fulfil its requirements is a necessity. Furthermore, the foundation of successful software testing lies with appropriately handling confidential information. With our unique, Bring-Your-Own-Crowd™ approach, we can support you when testing enterprise software. Our experienced project managers create and manage the tests based on the requirements of our clients. Their support continues beyond executing the test and will aid you in overseeing your testing group as well as evaluating the results. The whole process is performed on our in-house developed testing platform, or “nest”, on which you can live track the entire process.
A large scale company needs to digitize its administrative process by using document management software (DMS). Prior to launching this software that allows employees to digitally submit holiday applications and expenses, the enterprise opts for a crowd test to gather insight on the intuitiveness of the program during beta phase. 15 employees and 15 external crowdtesters who also work in large enterprises that operate in the same industry are chosen to test the new software. The results reveal that users are frustrated due to the lack of a function that stores data temporarily as well as struggle to distinguish between similar looking small icons. These results, among others, are then used to optimize the program and ensure its success prior to release.