Select Page

Remote Interviews

Would you like to watch and communicate with your users while they are testing in real time? Testbirds’ Remote Interviews provides insight into your end user’s mind like never before!



Over 300,000 registered testers worldwide


Target group specific selection of testers based on 65 characteristics


Easy, direct and immediate communication with testers


Guide and redirect testers in real time to gain detailed usability feedback


Complete flexibility in regards to testing manuscript


Experienced UX consultants support you throughout the project

Take the quality of your applications to the next level!

The challenge: Gaining direct insight into testers’ minds

Nowadays, it is extremely important to perform comprehensive usability and user experience testing. To ensure accuracy, it is equally important for test participants to represent a digital product’s end users. While in some cases questionnaire-based research offers the best results, others require a more direct form of communication. How can you ensure testing is conducted by your own end users while receiving immediate and direct feedback during the testing process?

The solution: Remotely watch, communicate and guide testers during the testing process

With a crowd of over 300,000 testers who are segmented by 65 demographic choices, we are able to provide you with access to your end user to perform extensive and accurate testing of your digital products. Remote Interviews gives you further insight into your user’s mind and control over the testing process by allowing you to communicate directly with them and watch their actions over a conference call while they perform usability testing in real time. Test setup and execution of the interview can either be handled by yourself or by one of our expert project managers, based on your individual necessities. In addition, this flexible approach allows you to guide the testing process and readjust the test manuscript based on your tester’s feedback as it takes place. Finally, as you receive on the spot feedback, Remote Interviews are perfectly adapted to implement fixes to short and continuous development cycles. Take usability testing to the next level with Testbirds’ Remote Interviews.

How it looks in practice

A major online retailer wants to learn more about the usability of their website. The company practices agile development in short sprints and therefore requires immediate feedback. With Testbirds’ help, a test design is created that consists of several use cases that guide target group relevant testers through the testing process. Together with an experienced UX consultant, a representative of the company watches and communicates with a participant in a conference call gaining immediate user experience feedback and guiding them as they complete the use cases and use their website. After the testing process, the company receives a recording of the session. These can then be taken into consideration for the following sprint.


OS: Android, iOS
Software: interhyp App


Number: 20
Age: 30-50 Jahre
Gender: 60% ♂ / 40% ♀
Nationality: DE
Skills: private property interest

Home loans in the digital age: Interhyp uses mobile app testing


Remote Interviews

Making the dream of owning your own property come true – this is the business of the Interhyp AG from Munich. To attend to the customers, the company offers an app amongst other services. With this app, clients get easy and transparent guidance for the process of applying for a home loan. Such an app should be easy and comfortable to use. To this end Testbirds offers clients the service of conducting remote interviews with crowd testers. With this service, com-panies can talk to a tester via video conference while they test the app. The tester can directly answer the client’s questions and give reasons why they would, for example, alter the design of an element.


Start your first test now

Test and optimise your websites, apps, games, chatbots and Internet of things applications with the help of our innovative services

1und1-testbirds-crowdtesting  ANWB Usability Test  Appitized Bugability  Assmann - End-to-End Bugability  Audi - UX-Study  Baur- Bugtesting  Bayernatlas - Bugfixing  Bittl - Bugability  Braun - Bugability  CEBIT - Bug TestingCelonis - Bugability  DATEV - Usability  Deutsche Bahn - Crowdtest  Deutsche Messe - Website testing  Deutsche Post - Bug Testing  Telekom - Test Automation  Die Welt - Website Testing  DM -Bug Testing  DHL - Bugability  Dr. Oetker - Bugtest  Elitepartner - App Testing  Evening Standard - Website Testing  Webshop Testing  App Testing  Bugability  End-to-End Testing  Immowelt - Website Testing  Interhyp - Remote Interviews  Comparison Study  User Experience Test  Training Academy  Bug Testing Crowdtesting Exploratory Bugtest  Website Testing  Webshop Testing  Usability Study  Device Cloud - manual testing  Load Testing   Webshop Testing  Bugability  Website Testing  Bug Testing  Webshop Bug Testing  Bug testing  Crowdtesting  Bugability  Bug Testing Webshop

Crossbrowser testing  testbirds partnership  Partnership  Mobile Testing partnership  game testing partner  crowdtesting partner

Subscribe to the Testbirds Whistler!

Receive updates on our innovative testing services, webinars, brand-new Nest features!

You have Successfully Subscribed!

Become a TESTER