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Remote testing – Secure, fast, and fully flexible access to our global crowd

Your testing projects can be realized fully remotely and without physical interaction – our remote testing services offer a fast turnaround and make testers available across the globe.

What is remote testing?

Remote testing is pretty much what it sounds like – testing but remotely. Our Crowd of 400,000 real end-users are not bound by location, but are readily available across the world to provide unbiased feedback on any digital customer experience, allowing testing to continue even if local limitations restrict physical interaction. We work with an established infrastructure and substantial expertise, relieving your in-house resources and giving you only what you need – results.

Why remote testing?

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Get relevant feedback that makes a difference

The world has changed rapidly and digital expansion is introducing new users and devices and uncovering new needs for remote capabilities. Remote testing with our Crowd lets you view your digital CX from the customer perspective, for any target group. With quicker and more frequent improvements, you can speed up development and time to market, helping you reach highest levels of customer satisfaction.

Additionally, customer trends and preferences are getting more complex and difficult to keep up with. The diversity and geographical spread of our Crowd lets you select specific target groups to match your target customers, through a selection of demographic criteria. As they’re mostly regular users, our Crowd gives true customer feedback, but they also meet high standards of feedback quality. This gives you actionable insights on how your target group uses your digital product, what they think of it, and what can be improved.

Escape the limitations of traditional testing

Digitalization has increased the pressure to produce bug-free digital products, and to do it faster than before. Remote crowdtesting can easily be integrated in all phases of development, giving dev teams high-priority improvements that can be implemented immediately. From concept to finished product, we provide both QA and UX testing, with extensive coverage of different use cases that are applicable for all industries.

The users and devices you need are already in our Crowd, so you don’t need to spend time on recruitment or device procurement. We can help you test your digital customer experience, native or web-based, on smartphones, PCs, wearables, and countless other device types. Even if it’s an entirely new concept − we can test it. To protect your intellectual property and sensitive product information, we enact and enforce strict project confidentiality with our clients, employees, and testers.

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Stay agile in a changing digital landscape

It’s clear that remote testing is a solution for the present and the future. Higher demands on fast development and quick delivery can be met with a remote crowdtesting framework. We have the expertise needed to provide a fast turnaround and reduce your time to market. Our tester community and the infrastructure to manage it is already set up, organized, and ready to go, letting you focus on results rather than resources.

We have a dedicated Crowd Management team that knows how to communicate, motivate, guide, and get rapid results from our Crowd − even if they’re on the other side of the planet.
Testing projects are flexible and scalable , so you can easily adjust your test setup or increase the scope of your project if your testing needs change. Your dedicated project manager leads the project and delivers your results, all according to your requirements and desired level of involvement.

Remote testing in 3 easy steps

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Choose the target group and devices for your QA or UX test

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Your target users test your product on their own devices

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Project manager delivers user feedback & a final report

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“With the support of Testbirds and the members of their crowd of testers we were able to detect critical errors and bugs which we had never located within hours before launch. […] We were also impressed by Testbirds’ flexibility and their ideas regarding tester recruitment.”

Jann Kirchhoff

Product Success Manager Connected Ride Digital Services & Apps, BMW Motorrad

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“Testbirds helps us deliver more customer-friendly websites and keep them customer-friendly (…) Testbirds offer their testing solutions with the same flexibility and agility, which made us decide to embed their testing services continuously into our development cycle.”

Corny van de Wal

Team Manager Shop Development & Production, OTTO

“The communication between Telekom, Testbirds and the client development department was very helpful. With the aid of Testbirds we were able to identify and fix bugs as well as gather deep and direct feedback from our customers, which we wouldn’t have found otherwise.”

Michael Gater

Service Launch Manager, Deutsche Telekom

OUR TESTING EXPERTS ARE HAPPY TO HELP

Harry

Harry

Solution Consultant QA & UX

Do you have questions about remote testing? Would you like to have more information on how we can help you make your digital products even better? Just send us a message, one of our Solution Consultants will be happy to get in touch with you.

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