Innovative App & Web Testing

A Masterclass on QA & UX Testing with Testbirds

As seen on The Telegraph & Business Reporter

Innovative App & Web Testing – A Masterclass with Testbirds

In our digital world, the customer experience will make or break the success of your product. If you want a positive experience for your customers, you have to make sure your product doesn’t have any faults and is usable in the way that your customers expect it to be. At Testbirds, we love flawless digital products and great usability, which is why we’ve put together this masterclass together with The Telegraph & Business Reporter. We want to share our knowledge with you and help build a better digital world.

Your Masterclass Host: Philipp Benkler | CEO & Founder of Testbirds

In this masterclass series you’ll meet Philipp Benkler, CEO and one of the founders of Testbirds. Philipp, Markus Steinhauser, and Georg Hansbauer have been running Testbirds since 2011. Over the years we’ve worked with hundreds of clients and completed thousands of projects so we know a thing or two about testing.

Prior to our Testbirds journey, Philipp worked as a freelance developer and experienced the difficulties of testing from a developer’s perspective, so he has seen several sides of the testing story.

These days, development and product life cycles move quickly and traditional testing methods simply can’t keep up. Crowdtesting addresses this issue by providing quick turn-around for testing, and with your specific target group and on the devices you need.

Watch the videos below for more details!

Innovative App & Web Testing – A Masterclass

Our masterclass will walk you through what testing is and how it works, both for the user experience (UX) and quality assurance (QA). We’ll also tell you about Crowdtesting, our solution of testing with our Crowd of over 400,000 testers with 900,000 devices.

After some brief info about Testbirds and Philipp, you’ll learn why testing is so important in today’s digital world.

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QA Testing – The What & Why
What is quality assurance testing? When is it applicable? Why should you do it at all?

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QA Testing – The Dos & Dont’s
The essentials of how to conduct a successful QA test and how to avoid common mistakes.

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UX Testing – Looking Through the Eyes of Your Users
Testing the user experience and the importance of seeing things from the perspective of your users.

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UX Testing – Best Practices
What to think about when conducting your UX tests and how to get the most out of them.

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Crowdtesting – Testing in Real-World Conditions
In this final video, you’ll learn what Crowdtesting is and how you can test in real-world conditions with real end-users.

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Tailor-made technological solutions for your specific testing needs – choose from 20+ Crowdtesting services to optimise the digital experience of your apps, software, IoT devices.

QA & Functional Testing

Fight bugs, performance & functional issues on all devices and OS available. Our Crowdtesters explore your digital products completely free or test specific parts of your application – based on your requirements.

Usability & UX Testing

Improve Usability & UX with the feedback from your specific target audience. Look through the eyes of your users and leverage the power of over 900.000 test devices at your fingertips.

Testbirds Exclusives Solutions

Tailormade QA & UX solutions for your individual testing needs – from training, project consulting, chatbot testing to end-to-end testing. We have the right service for your needs.

BMW Motorrad

“With the support of Testbirds and the members of their crowd of testers we were able to detect critical errors and bugs which we had never located within hours before launch. […] We were also impressed by Testbirds’ flexibility and their ideas regarding tester recruitment.”
Jann Kirchhoff | Product Success Manager Connected Ride Digital Services & Apps @ BMW Motorrad


QUALITY ASSURANCE: Exploratory Bug Testing
“By crowdtesting on the right devices with the right browser versions and operating systems, Testbirds helps us deliver more customer-friendly websites and keep them customer-friendly (…) We have a continuous process of change, adjustment and improvement. Testbirds offer their testing solutions with the same flexibility and agility, which made us decide to embed their testing services continuously into our development cycle.”
Corny van de Wal | Team Manager Shop Development & Production @ OTTO


“After we came to the conclusion that internal testing simply is not enough for us anymore, we decided to do Crowdtesting. If the product reaches a certain degree of complexity, internal testing requires too many resources. Furthermore, unbiased testers find mistakes, which would remain undiscovered otherwise.”
Manuel Haug | Head of Product Management Core @ Celonis



USABILITY & UX: Usability & Vergleichsstudie
“The results of the A/B comparison UI test for content discovery on VEON had a direct impact on the platform and business and we are grateful for Testbird’s efforts. I wouldn’t hesitate to work with them again.”
David Kane | Director of Editorial Content @ VEON

Landal GreenParks

USABILITY & UX: Usability & UX-Study
“Working with Testbirds led to us professionalising our testing process, as it forced us to critically examine our own testing structure.(..) It’s a powerful addition to our development process.”
Lieven Swinnen | Manager e-Business @ Landal GreenParks

Deutsche Telekom

“The communication between Telekom, Testbirds and the client development department was very helpful. With the aid of Testbirds we were able to identify and fix bugs as well as gather deep and direct feedback from our customers, which we wouldn’t have found otherwise.”
Michael Gater | Service Launch Manager @ Deutsche Telekom




Solution Consultant QA & UX

Do you have questions about our innovative QA & UX testing methods? Want to know more how to tackle your testing challenges with crowdtesting and a strong partner? Just send us a message, one of our Solution Consultants will be happy to get in touch with you.


Our latest news on events, blog articles, exciting developments, and what it’s like to be a Testbird.

5 Tips for Successful Crowdtests

In our previous masterclass sessions, we shared our recent experiences about QA and UX testing and walked you through what testing is and how it works. Last but not least – let’s talk about Crowdtesting! Find out what Crowdtesting means and how we can help you take your digital product to the next level. Powered by our Crowd – we test with real people on real devices and in real-world conditions.

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Successful UX Tests: How to Write a Test Script

It’s time for new insights about user experience (UX)! In our 4th masterclass session, our Founder and CEO, Philipp Benkler dives deeper into the topic of UX testing and how to perform a successful test. With these best practices, you’ll learn what to think about while conducting UX tests and how to get the most out of them.

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UX Testing – User Based Testing

In our 3rd masterclass, CEO and Co-Founder Philipp will dive deeper into the topic of UX testing. Which means that you let end-users of your product test its usability. The feedback that comes from this sort of test leads to an improvement of the user experience and furthermore to an increase in conversions on your website or online shop. It sounds easy – and it is!

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5 Steps to Successful QA Tests

In the second edition of our masterclass Philipp shows you how to conduct a successful QA test. You will learn why you need to make testing a priority, nned to test throughout the whole development lifecycle, nned to overcome operational blindness and device diversity and why you need to convince all stakeholders from your plans.

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What is QA Testing and Why Do We Need It?

In the first session of our masterclass, in partnership with Business Reporter, Philipp explains why a bug-free digital product is essential and makes all the difference between that sought-after conversion and an abandoned shopping cart. In this article we’re going to dive deeper into the topic of quality assurance testing, looking at the different forms and some common pitfalls of QA tests.

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Why We Need Innovative Testing Methods

Our founder and CEO Philipp Benkler had the chance to conduct a masterclass, in partnership with Business Reporter. In the introduction, Philipp points out what has changed over the years and why testing under real-world circumstances has become so important. In this blog article, we want to give you some background information and tell you why there’s a need for different testing services than five years ago.

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Looking for a eureka moment? You just might find it next week – join us at @UXinsight_org Festival for all you need to know about #UXresearch and the huge impact it has for your users! Meet us virtually on September 14-18:
#uxr #userresearch #uxinsight #UX

It's time for a meeting! Virtually of course - at German Testing Day Digital on September 1st & 2nd. Join Georg Hansbauer's keynote on crowdtesting in agile development and meet us in our networking lounge.
#event #crowdtesting #agiledevelopment

📣Get ready for the @GermanTesting Day (in German) on the 1st and 2nd of September. Georg Hansbauer – Co-Founder of Testbirds – will hold a keynote on how you can successfully integrate #Crowdtesting in #AgileDevelopment. Book a meeting & win a ticket!

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