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Crowdtesting for Design and UX Teams

The customer may not always be right, but they know what they like. When a product is designed with what you ‘think’ they need, rather than truly knowing what they want, problems are inevitable.

The Challenge The Solution Recommendations

Advantages

How can Testbirds help your Design and UX Teams?

Design and UX teams need to ensure that products are easy-to-use, intuitive, and that expectations are met – if not exceeded. That means truly knowing your users.

Crowdtesting with over 600,000 testers lets you select your exact target group
Over 1,000,000 devices cover all hardware and software combinations
Individual test design – adapted exactly to your test requirements
Functionality and usability tests
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The Challenge

Knowing what makes your users tick

Whether worrying about OS fragmentation, A/B testing errors, or that users aren’t getting what they want, like, or need, the challenges facing designers and UX specialists can be complex and difficult to resolve.

Especially when faced with tight deadlines, knowledge gaps, and dwindling resources. Today’s products must balance the fine line between functionality and providing an exceptional experience. That means products must be optimized to deliver exceptional ease-of-use, flexibility, and value for the customer while meeting your business’s goals.

This can only be done by removing guesswork and discovering deep insights into how people use your product and where all their pain points are. Only then can developers and UX specialists deliver world-class user experiences.

The Solution

Gain invaluable user insights to optimize your digital products

“Good design is good business.” – Thomas Watson, Jr. Former CEO of IBM.

You’re using a user-centered design process. You’ve done your market research, you’ve interviewed every stakeholder, built a fantastic strategy based on user needs and business objectives. Defined specifications and requirements and put together your multilayered design. Even your visual design looks rock solid.

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But once user testing starts, everything falls apart. The navigation isn’t intuitive. Content is confusing. There are too many ads. You want too many personal details. The list may be very extensive, and ultimately, at this late stage, it isn’t the user who should be finding problems.

When it comes to finding out exactly what your users want, the best thing is involve them early on and throughout development. With crowdtesting you can quickly fine-tune the user experience and extract maximum business value by using real people in real-world conditions.

If there are issues that may impact your product, they can be caught early, and fixed well before final release. Your teams will then have more time to focus on process (and product) optimization, stay up-to-date on latest tech and trends, and even be able to build a better alignment between themselves and developers. This can only result in better products that deliver true value for you and your users.

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Recommendations

Our services for Design and UX Teams

We offer a wide range of solutions to make your digital channels perform as you planned.

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Usability and UX Study

Collect invaluable feedback on the usability and likeability of your applications with the help of the Testbirds crowd.

Exploratory Bug Testing

Check the functionality of your app’s with the crowd and get feedback on usability with our unique all-in-one service.

BugAbility™

Check the functionality of your app’s with the crowd and get feedback on usability with our unique all-in-one service.

Remote Interviews

Want unfiltered insights into users’ thoughts while testing your apps? Remote Interviews make this possible.

Insights

We provide you with the latest insights from the world of crowd testing

Stop guessing if your product meets the expectations of your users and start making decisions based on facts.

See all insights

Crowdtesting

Testing Insights: Die Power unserer Crowd – mit Alexandra

Webinars

Webinar: Enhancing Customer Experience in the BFSI Sector

Press Releases

Testbirds becomes a member of the European Tech Alliance

Press Releases

Focus on customer centricity in digital transformation: Testbirds and digital agency PIA UDG start their partnership

Test Objects

Home truths – Why you need to test your smart home device

Crowdtesting

Better safe than sorry – The importance of testing

Your benefits

Stop guessing, start testing

Solutiions-with-testbirds-crowd Unbiased
feedback

Real user insights that perfectly match your target group.

Pick-a-customized-qa-ux-service package Service Level & Pricing

Credit-based pricing: Full budget control with our own flexible currency – BirdCoins.

Crowdtesting-for-functional-teams Fair tester
payment

We provide fair working conditions for our testers (Code of Conduct).

testbirds-illustration-of-industries-we-are-servicing Industry
solutions

UX & QA crowdtesting services for all industries and use cases.

Get in touch

Do you have questions about how we support QA and Design teams?

Would you like to have more information on how we can help you make your digital products even better? Just send us a message, one of our Solution Consultants will be happy to get in touch with you