Case studies and whitepapers
Read our customer success stories and gain valuable insights into how we do business – and how we can also help you.
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Retail / E-commerce: The frictionless customer journey
Automotive: The future of the digital in-car experience
The top 10 customer experience trends to focus on in 2022
BFSI: The financial industry in a forever changed world
IOT, connected devices & manufacturing: The sum of its parts
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Testing is our passion and through our innovative crowdtesting services we strive to ensure that all of our clients release the best digital product possible. Our case studies show how.
We also have an extensive range of whitepapers, information sheets, and guides that you can download – where you’ll discover more about the value of testing, the many challenges, and opportunities within the digital world, how to best reach your audience, and much more.
Devices: Desktop (Windows / MAC) Software: Website vfl-wolfsburg.de Usecase: Crossbrowser Tests (Safari, Chrome, IE, FF) / Usability
TestersNumber: 2 Age: 18 – 59 Nationality: DE
Football 2.0: Testbirds tests www.vfl-wolfsburg.de
German Bundesliga club VfL Wolfsburg had its website recently reviewed by Testbirds for user experience and bugs through different use cases. Oliver Gliß, Webmaster VfL Wolfsburg, is very happy with the results of the test: “Due to the comprehensive feedback we received from Testbirds, we gained a good understanding and interesting overview on how things stand regarding the visual and functional operability of our web services. The outcome helped us to have a successful start to the second half of the season.“
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Devices: Smartphone OS: Android / iOS Software: Veon App
TestersNumber: 40 Age: 18 – 45 Nationality: Russia, Pakistan
VEON – An A/B Comparison Study
VEON, one of the world’s largest Telco companies, invested in an A/B comparison study on the user interface (UI) for their new app with Testbirds, using a group of 40 participants based in Pakistan and Russia that matched VEON’s target audience. The results of this A/B comparison study were used to determine which UI version (A or B) was more engaging for VEON’s target audience. Real world testing with native testers ensured that the app was well received in VEON’s target markets: Russia and Pakistan.
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Devices: Desktops, tablets and smartphones Software: Website Sueddeutsche.de Usecase: Crossbrowser / Crossdevice Tests
TestersNumber: 51 Age: 18 – 60 Nationality: DE
Süddeutsche.de tests their digital channels with Testbirds
Süddeutsche.de is one of the largest national news channels in Germany. Testbirds was commissioned to test the usability of the website for both desktop and mobile Internet, compared to other national news channels. “The test results gave us very good indications of what we need to attach special importance to in further development,” says Johannes Vogel, Managing Director Süddeutsche Zeitung Digitale Medien GmbH.
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Devices: Desktops, tablets & smartphones Software: Webshop sport-bittl.com
TestersAge: 21-49 Gender: 57% ♂ / 43% ♀ Nationality: DE Skills: Passion for sports
AchievementsTotal Bugs: 45
Sport Bittl: Sports enthusiast crowd helps to release a webshop
Sport Bittl has been firmly established among the well-known sports shops in Munich for decades. To ensure that the Munich sports dealer can continue to fulfil its customers’ wishes at the usual level while shopping online, the shop has been redesigned at www.sport-bittl.com. Prior to the release, the new webshop needed to be tested by representatives of the target group, so Sport Bittl chose to do a crowd test with Testbirds. In the context of a so-called BugAbility™ study, the focus was to find functional bugs in the beta version of the webshop as well as to get feedback about its usability.
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Devices: Desktops, tablets and smartphones Software: Extranet GLORIS Use case: Crossbrowser Tests
TestersNumber: 10 Nationality: DE
Rohde & Schwarz tests its extranet with the help of Testbirds‘ Crowd
Rohde & Schwarz provided a new extranet for its sales and service employees as well as business customers. “Due to limited internal resources besides high time pressure, crowdtesting was the ideal solution for quality assurance. In order to avoid bad impressions, we didn‘t want to include our own employees during this development stage”, says Michael Söhner, Program Manager Extranet, Rohde & Schwarz.
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