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World Quality Report: Crowdtesting on the rise


World Quality Report: Crowdtesting on the rise

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Markus Steinhauser
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| Co-Founder & COO
Bigger Testing Budgets

This week, Capgemini, HP and Sogeti released the sixth version of their annual World Quality Report. Key findings include increasing significance of QA and Testing along with bigger testing budgets. For the first time, Crowdtesting plays a significant role among more than 1500 senior IT executives that participated in the study.World Quality Report_Crowdtesting

The Rise of Mobile Apps and Mobile Testing

Testing budgets have increased constantly from 18% in 2012 to 26% in 2014. This trend is likely to continue since 35% of organizations are currently n ot satisfied with the budget allocated to Testing. While only 31% of all companies did any kind of mobile testing in 2012, this figure has spiraled up to 87%, almost nine out of ten, by 2014. This highlights the importance of mobile applications in general and the need for thorough testing in particular in order to be successful in a competitive market. Mobile testing efforts are shifting towards testing the complete user experience (functionality, performance and usability), alongside security testing. The importance of usability testing has increased from 36% in 2013 to 45% in 2014. Likewise, compatibility and regression testing have risen from 29% in 2013 to 42% in 2014, due to an ever-growing spectrum of devices and operating systems.

The Importance of Crowdtesting increases

Thus, crowdtesting has become a preferred solution to address these challenges, especially for mobile testing. As an addition to internal testing, utilizing the crowd continues to become a standard testing approach within the industry. A staggering 90% of participants are already using crowdtesting (27%), plan to do so in 2014 (27%) or are interested in the topic. 17% are considering it for 2016-17 and 19% do not have any plans at the moment. However, there are still concerns about data protection and releasing sensitive information to the crowd. Testbirds addresses these challenges through various levels of security, including NDAs and a special Private Secure Crowd approach to establish secure connections while testing, with minimal risk for the company.The World Quality Report 2013-2014 highlights the enormous potential for crowdtesting in the (mobile) testing industry, especially since testing complexity will continue to increase due to device fragmentation and the emergence of new device types, such as smartwatches and other gadgets.Download the full Word Quality Report 2014-2015

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About the author

Markus fails miserably at losing his southwestern accent. He handles all internal and external communications as well as the expansion of the Testbirds crowd.



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Testbirds specialises in the testing of software such as apps, websites and Internet of Things applications by using innovative technologies and solutions. Under the slogan, “Testing Reality”, the company offers various testing methods to its clients looking to optimise the user-friendliness and functionality of their digital products. With over 250,000 registered testers located in 193 countries, Testbirds is one of the world’s leading crowdtesting providers. In addition, the IT service provider utilises cloud based technologies to support customers in the optimisation of their digital products. The combination of the two testing methods delivers a unique and extensive portfolio that takes the quality of software to the next level. Testbirds was founded in 2011 by Philipp Benkler, Georg Hansbauer and Markus Steinhauser. Today, the company has over 100 employees. Other than its headquarters in Munich, there are now offices in Amsterdam, London and Stockholm, franchises in Hungary and Russia and sales partners in Italy.

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