Digital application processes have become indispensable in today’s banking and financial world. Whether onboarding new customers or filling out a credit application, the quality of your application route determines whether a prospect becomes a customer or switches to the competition.
But what makes a high-quality application process? As a guideline, two questions in particular help here:
- Is my application process error-free and does it function reliably?
- Will customers and future customers be able to handle my application process and can they use it without problems?
So far so clear. But how do I find answers to these two questions? How do I make sure that both the quality and user experience of my application process are persuasive and that my customers are committed to me?
I will answer these questions together with Stefan Jobst from msg in our webinar on April 2, 2020, at 17:00.
Please be aware that the Webinar will be held in German.
What’s the Webinar About?
Online application processes are often the first step to ensure your customers an easy entry into your product world. However, if these application channels do not work as desired, not only does the conversion rate drop but in the worst case, bugs also have a negative impact on your image and therefore on your brand.
That’s why it’s essential to ensure that your digital application line works flawlessly on all devices.
UX is also no longer an unknown word for banks and insurance companies – because prospective customers will only become actual customers if they can use your digital application process as easily as possible. And these conversions ultimately have a direct influence on your revenue. Therefore, positive user experience is the key to success.
Attend the webinar and learn how Crowdtesting can help you with the points mentioned above. We look forward to interested participants and will be happy to take time for your questions.
Please be aware that the Webinar will be held in German.
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Andrew is our expert for the finance, banking and insurance industry.
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Testbirds specialises in the testing of software such as apps, websites and Internet of Things applications by using innovative technologies and solutions. Under the slogan, “Testing Reality”, the company offers various testing methods to its clients looking to optimise the user-friendliness and functionality of their digital products. With over 250,000 registered testers located in 193 countries, Testbirds is one of the world’s leading crowdtesting providers. In addition, the IT service provider utilises cloud based technologies to support customers in the optimisation of their digital products. The combination of the two testing methods delivers a unique and extensive portfolio that tak
