Crowd Management
Hi, I’m Kristina. As crowd manager, we are in direct contact with our testers in the Crowd! We find new testers as well as motivate them to take part in our tests.
Fun Fact: We also have two dogs in our team (Holli and Baldur) to provide emotional support during our challenging recruitment work.
Growing and nurturing our valuable testers
The Crowd team is split into two sub-teams of German speakers and English speakers. In total we’re a very international team, with members from Germany, Austria, and England.
A day as a Crowd manager may look like this: It starts with answering some tester emails, ensuring that we support our testers with whatever they need. Next up is an internal meeting to align on everyone’s current status and how we can get even better. Then it’s time for project work! A recent example: One of our project managers is struggling to get the right number of testers for a project. They need not-so-tech-savvy testers with tablets in China, Japan, and Chile, but there aren’t enough testers in the Nest. It’s our job to find the remaining testers and ensure the client is happy!
Follow us on Instagram at @testbirdscrowd to see what we’re up to.
