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Everyone has best intentions in mind for the company – yes, they really do!

Aug 30, 2017 | Founder's Views, Orga 4.0, Recruitment, Career@Testbirds


The last principle of our organisational concept “Orga 4.0” is transparency and the underlying worldview we base our actions on. Sound very philosophical to you? I will explain in this post what we mean by it at Testbirds.

A certain mind-set is necessary

To make all other principles of “Orga 4.0” work (read my other posts here) a certain mind-set is necessary. Every employee has to have the common good for the company in mind. This means, that there is an underlying worldview all colleagues share: Everyone has the best of intentions in mind. We act based on the information we have as individuals, inherently trying to create a positive outcome rather than personal gain.

With this mind-set as a background, we are able to share much more information than usual in business. Why we do it? Because people can only make decisions that work if they have the relevant information to base them on. What is relevant? Everything. We share all information in the company with one exception: If it can cause harm. This includes e.g. personal information that is not for everyone’s’ ears, but maybe HR knows due to a sickness. But we share things like investor reports with everyone – yes, even interns!

Transparency workshop

Why not share everything?

This type of transparency is not very common in business. In the companies I worked at before starting Testbirds, most of the time the policy regarding sharing information was only to share what is really required: things that directly impact the employee himself or his work. In many companies, a lot of information that could have helped employees to improve their way to work, was kept from them – e.g. the investor reports mentioned above. They had a different view on what is required than I have. In my opinion, having all relevant information helps a lot in the decision process for each and every employee in a company. This means e.g. that people can understand what needs to improve in an organisation and also who is in charge for what. Therefore, I asked myself, why not share everything? Only with full information people can decide, start evolutionary processes in the organisation and fulfil their responsibilities to the fullest. This of course helps the company as a whole, people need to see where to go!

Sound too romantic for you to work? Feel free to reach out to me to get more insights. As usual, I’m looking forward to feedback and your opinion about this topic.

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Testbirds specialises in the testing of software such as apps, websites and Internet of Things applications by using innovative technologies and solutions. Under the slogan, “Testing Reality”, the company offers various testing methods to its clients looking to optimise the user-friendliness and functionality of their digital products. With over 250,000 registered testers located in 193 countries, Testbirds is one of the world’s leading crowdtesting providers. In addition, the IT service provider utilises cloud based technologies to support customers in the optimisation of their digital products. The combination of the two testing methods delivers a unique and extensive portfolio that takes the quality of software to the next level. Testbirds was founded in 2011 by Philipp Benkler, Georg Hansbauer and Markus Steinhauser. Today, the company has over 100 employees. Other than its headquarters in Munich, there are now offices in Amsterdam, London and Stockholm, franchises in Hungary and Russia and sales partners in Italy.

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