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Business Reporter Article on Crowdtesting

Mar 8, 2021 | Crowdtesting, Usability & User Experience

How good are your customer experience capabilities? Are they meeting today’s challenges? What about tomorrow’s? If you want to survive and thrive, they must.

How do some companies get through the Corona crisis better than others? They follow a simple premise: Give locked-down customers exactly what they want. But how does that work? The answer (as so often) is a good customer experience. Online presence alone has not been enough for a while already. And this is especially true for the financial industry.

The pandemic has revealed weaknesses in traditional businesses like the financial sector. Especially for those with little or no digital presence. It’s also shown that being a fast and agile business is best. 

Ready to learn more about how to find out precisely what your customers really expect from your products? How to develop a convincing digital presence? Find out more on Business Reporter.

 

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Testbirds specialises in the testing of software such as apps, websites and Internet of Things applications by using innovative technologies and solutions. Under the slogan, “Testing Reality”, the company offers various testing methods to its clients looking to optimise the user-friendliness and functionality of their digital products. With over 250,000 registered testers located in 193 countries, Testbirds is one of the world’s leading crowdtesting providers. In addition, the IT service provider utilises cloud based technologies to support customers in the optimisation of their digital products. The combination of the two testing methods delivers a unique and extensive portfolio that takes the quality of software to the next level. Testbirds was founded in 2011 by Philipp Benkler, Georg Hansbauer and Markus Steinhauser. Today, the company has over 100 employees. Other than its headquarters in Munich, there are now offices in Amsterdam, London and Stockholm, franchises in Hungary and Russia and sales partners in Italy.

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