Tessa Schwarz, Author at Testbirds

Improving conversational agent UX – how to make a bot more human

by Tessa Schwarz | Nov 16, 2018 | Testing Reality, UX

Applications that can process natural language are very much in vogue right now. Conversational agents like text-processing chatbots and speech-processing virtual assistants have long since become an indispensable part of everyday life for many people: as practical...

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Improving conversational agent UX – how to make a bot more human

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